![]() When I had to move to a new room because my 1st room on the non-smoking 30th floor reeked of smoke and vomit - the front desk sent someone up with air freshener before they would move me to a new room (which they finally did at 11:30 at night when I INSISTED after a 1.5 hour process). The front desk did seem a bit clueless every time I spoke with them - at check in they couldn't find my reservation because my last name was spelled incorrectly and seemed annoyed with me that they had entered it incorrectly as part of a group reservation. ![]() The water pressure from the shower head was weak and I agree with another reviewer that the Aria bath products didn't foam up or rinse off well - especially in the shower. ![]() The shower and tub setup is interesting with the shower next to the soaking tub inside of one big enclosure. My 2nd room on the 12th floor was very nice and was roomy enough with a king bed, 2 sitting chairs, a desk and interesting bathroom setup. It was nice to wake up to the blinds opening rather than the sound of an alarm clock. That was a neat feature once I figured it all out. Everything was controlled by a control panel - TV, lights, blinds, thermostat, alarm clock. The hotel is really beautiful, and the rooms are new and high-tech.
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